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Fri Aug 08, 2008 8:41 am
PostPost subject: ACU Emulator Reply with quote
dremund



Joined: 04 Sep 2007
Posts: 15
Location: USA

We are using SAACUBRIDGE from Software Authority to emulate the Sine Systems ACU in a Prophet Automation system.

Almost every evening, the program is shut down in one of 5 studios, thus when it comes time to switch to satelite programming, the switch does not happen and the station associated with that studio goes silent.

So far, this has only happened to one station per day, and only on two of the 5 stations.

We have assumed that an operator somewhere along the way inadvertantly shuts down the program, and have grilled anyone who may come near the studios but so far have not found any solid leads as to who it may be, if anyone.

So, the thought comes up to ask "What else could cause the program to stop running?" Has anyone ever seen this happen with this program before?

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Fri Aug 08, 2008 11:22 am
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AXIA_milos
Axia Team


Joined: 25 May 2007
Posts: 279
Location: San Luis Obispo, CA

What if the PC went through a reboot? Is the ACU emulator setup to start automatically (say in the Startup folder?). Can you look in the window logs and see if the machine was restarted? Do the window logs show any errors?

Your setup is a little different than the normal NexGen setup. Typically the ACU sits on the ASERV machine that the operators do not have access to. Instead, they have access only to the CTRL machine.

milos

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Fri Aug 08, 2008 8:46 pm
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dremund



Joined: 04 Sep 2007
Posts: 15
Location: USA

Thanks Milos.

Ben is looking into this, per your email to him.

If I were to bet, I am thinking someone is shutting it down - we just don't have the proof yet and everyone is in denial.

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